Report a bug
Bugs are reported on the Parts Bin Discord. It's free to join, the maker reads it, and you'll usually get a reply the same day. A good report means it gets fixed faster.
Before you post
- Make sure you're on the latest version. Settings, Updates has a button that opens the Releases page so you can see if there is a newer one.
- If it's about your data, back it up first: Settings, Data and backup, Backup to file. Then try again.
- Have a quick look at recent posts. If someone already reported it, reply there with your details instead.
What to include
- Version. From Settings, Updates (for example "V4.1").
- What you did. The exact clicks, in order. "Opened Orders, clicked Mark arrived on an order with 3 lines."
- What you expected. "The 3 items should be added to stock."
- What happened instead. "Only the first item was added." Copy any error text word for word.
- A screenshot if you can. Windows key + Shift + S takes one; paste it straight into Discord.
- Does it happen every time? Or only once?
Copy this, fill it in, and paste it in Discord:
Request a feature
Same place: post it on Discord. Explain the problem you're trying to solve, not just the button you want. "I keep forgetting which spools are dry" is more useful than "add a dry checkbox".
Suggest it on DiscordInstall tutorial
Parts Bin V4 is a normal Windows installer. No admin rights, no account, and it takes about a minute.
- Download the installerFrom the Download page once V4 is out. It's a single .exe file.
- Run the .exeDouble-click it in your Downloads folder. It installs for the current user only, so you won't get an administrator prompt.
- Get past the blue boxWindows may show "Windows protected your PC". Click More info, then Run anyway. This is explained below.
- Click through the installerNext, Install, Finish. You can change the install folder if you want; the default is fine.
- Open Parts BinThere's a Parts Bin icon on your Desktop and in the Start menu. First launch shows a short tour of what's new in V4. Drag the slider on the last slide to finish it.
- Set it upOpen Settings (bottom of the sidebar). Set your currency symbol, your default low-stock threshold, and, if you like, your name for the greeting. Everything else can wait.
- Bring your V3 data across (optional)In V3: Settings, Backup to file. In V4: Settings, Data and backup, Restore, pick that file. Items, projects, orders, compartments and settings all come across. V3 stays installed and untouched until you remove it.
Updating later
V4 does not check for updates on its own, and it never contacts a server in the background. When you want a newer version, open Settings, Updates and click Check for updates. That opens the Releases page in your browser. Download the new installer and run it. Updates never touch your data.
Uninstalling
Windows Settings, Apps, Installed apps, find Parts Bin, Uninstall. Back up first if you want to keep your inventory.
The "Windows protected your PC" warning
If a downloaded file seems blocked before you even run it: right-click the file, Properties, tick Unblock at the bottom, OK. If you'd rather not run an unsigned installer at all, the full source is on GitHub and you can build it yourself.
Forgot your PIN?
First, the important part: your data is not lost. The PIN is a casual lock on the app window. It does not encrypt anything, so everything you entered is still sitting safely on your PC.
Use the Reset button on the lock screen
- On the PIN screen, click Reset PIN.
- Windows asks you to confirm it's you: type the password you use to sign in to this computer (or use your fingerprint or face if you have Windows Hello). Parts Bin never sees or stores this; it's the standard Windows prompt.
- The lock is switched off and the app opens with everything exactly as you left it. Set a new PIN in Settings whenever you like.
That's the only way past a forgotten PIN by design: someone who can't sign in to your Windows account can't get past it either.
If the Reset button doesn't work for you
If you have a backup file (Settings, Data and backup, Backup to file), uninstall Parts Bin, reinstall it and use Restore. Otherwise message on Discord or email and the maker will walk you through it.
FAQ
Is my inventory uploaded anywhere?
Is it free? Will V4 cost money?
When is V4 out?
Mac or Linux?
How do I move my data to a new PC, or from V3 to V4?
What does the BOM export actually contain?
Can I add my own categories?
Does scanning need the internet?
Contact
Discord is fastest. Otherwise email PrintLab3D@outlook.com.au. You'll also find PrintLab3D on YouTube and TikTok.